ANNOUNCING OUR NEW
In an effort to improve and streamline our
customer communications, Bridgeline will be consolidating our support ticketing systems for
our Hawksearch Customers at the end of December.
We are in the process of migrating data from the current platform to the new
system, which will preserve historical cases as well as any active cases that
are currently open.
note that there will be no disruption in service or communications. You can
continue to open a support ticket by simply emailing us at: email@example.com
we cut over to the new system, we will notify you so you can create a login
within the new customer support portal to view details and statuses of any open
and historical cases.
we do not expect any major disruptions due to this change, we do appreciate
your patience in this transition as we work to improve our systems of
feel free to contact us with any questions or concerns.